Last Updated: 17/12/2023
Welcome to Send Coop! We are committed to maintaining the highest standards of ethical email marketing practices and preventing the distribution of spam. This Anti-Spam Policy outlines the guidelines and rules for using our email marketing services.
1. Prohibited Activities
Users of Send Coop are unequivocally prohibited from engaging in the following activities:
a. Sending Unsolicited Emails
Sending unsolicited emails, commonly known as spam, is strictly forbidden. Users must only send emails to individuals who have explicitly opted in to receive communications, ensuring that recipients have given clear and informed consent.
b. Purchasing Email Lists
The use of purchased, rented, or third-party email lists is expressly prohibited. All email addresses must be obtained through lawful and transparent means, emphasizing the importance of building organic and engaged subscriber lists.
c. Deceptive Header Information
Users are prohibited from using deceptive header information in their emails. This includes false or misleading subject lines, sender names, or reply-to addresses. Ensuring transparency in email headers is crucial for building trust with recipients.
d. Misleading Content
Email content must be accurate, truthful, and not misleading. Users are prohibited from employing deceptive language, making false claims, or disseminating misleading information in their email campaigns.
e. Failure to Provide Opt-Out Mechanism
All marketing emails sent through Send Coop must include a clear and functioning opt-out mechanism. Users must respect recipients’ preferences and provide an easy way for them to unsubscribe from future communications. Honoring opt-out requests promptly is essential for maintaining a positive sender reputation.
2. Compliance with Applicable Laws
Users of Send Coop must adhere to all applicable laws and regulations regarding email marketing. This includes, but is not limited to, compliance with the CAN-SPAM Act in the United States and similar laws in other jurisdictions where emails are sent.
3. Consequences of Violation
Send Coop reserves the right to take appropriate action in the event of a violation of this Anti-Spam Policy. Such actions may include suspension or termination of the user’s account without prior notice. This measure is implemented to maintain the integrity of our platform and protect the interests of our users and their subscribers.
4. Reporting Spam
We encourage recipients who believe they have received spam from a user of Send Coop to report such instances promptly. Reports can be sent to [email protected]. This proactive approach allows us to investigate and take corrective action against violators.
5. Contact Us
For any questions or concerns about our Anti-Spam Policy, please reach out to us at [email protected]. We value your feedback and are committed to fostering responsible and ethical email marketing practices.
